Concierge/Doorman

Stationed near the front drive of the facility, the Concierge/Doorman provides general assistance to guests. By knowing the layout of the facility and the location of services within the facility, the Concierge/Doorman is invaluable to the smooth operation of a front drive.

Additionally, the Concierge/Doorman offers directions to guests leaving the facility and serves as a reliable source of information regarding local restaurants in close proximity to the facility.

Greeter

Greeters are instrumental in relieving the confusion related to changes in facility entrances. They are always ready to assist in any way possible, even walking an individual to their destination. Greeters works closely with facility administration to ensure that any changes in entrances are properly communicated to guests.

Greeters have a specific script to use when approaching vehicles to ensure that the information provided to guests is accurate. Wearing a uniform which differs from the front door staff, the Greeter is quickly identifiable at the front drive of the facility.

To further compliment the front door staff, this position provides an individual that can leave their post to escort guests to their destinations.