Testimonials - Parking Services
Every week we receive many unsolicited emails and letters from our clients and their customers thanking us for making a positive impact on their experience at a hotel, restaurant, private party, or wedding. Seven One Seven Parking Enterprises would like to sincerely thank you for all of your kind words and acknowledgments.
We are very passionate about what we do and the quality of service we provide. Please take a moment to read just some of these much appreciated testimonials.
"Good morning gentlemen, I hope this email finds you doing well. I wanted you to know about an employee, which in my opinion, did a great job under extreme circumstances.
I attended the Tampa Bay Business Journal’s Healthcare Heroes dinner on Thursday, October 7th held at the Mainsail Suites in Tampa.
The event was attended by as many as 400 people, all of which left at about the same time. Needless to say there was quite the rush of folks to retrieve their cars from the valet.
I witnessed as folks crowding around the valet stand and wanting their cars. I also had the pleasure of watching Will MacDonald work under the pressure. He was very polite and understanding of the customer’s needs and desire to leave. In addition, he handled his staff with courtesy and professionalism under very trying circumstances.I asked him for his name and complemented him on a job well done and he was very grateful.
You guys know as well as I do that even in the service business, great customer service is a thing of the past. It was really great to see it executed so well.Congratulations to Will and to the management team at 717 Parking. All the best,"
Jose R. Bello, Tampa, FL
"Mr. Accardi, thank you so much for allowing my client to park in your lot. There are not many places in town to park a semi-tractor. Your courtesy made it very convenient for my client to get to my office- and a happy client makes a happy lawyer! Thanks again.
Brad Barrios, Tampa, FL _____________________________________________________________________________________________________________________
"Miguel Sepulvedo was a god send to my daughter, her new born, and I. We needed help loading our car, we had no one there to help. But Miguel came right to our rescue without asking. We appreciate all the help."
Joanne Moscoui and Nicole Jewell, Stamford, CT
"First of all- Donnie is fantastic- the team that was here was excellent- you helped us out in a last minute jam for a very reasonable cost, and the service was superb. We will definitely have you back again! Were getting busier and busier and will need more and more of your services!
Thank you so much!"
Schelle'y A Cunningham, Sarasota, FL
"717 Parking has acknowledgments to be a stellar example of service and affordability."
Leslie, Denver CO
"A note to express the gratitude and thanks we feel for your patient parking services located at the Kaiser facility. I'm spry and fit and have lived through a 1994 triple by-pass. My mate has been with me over 23 years and underwent surgery in May 2009. Walking is difficult for her, with or without a walker. We have a wheelchair, but that's dangerous in the short trip to the building through busy parking lots. Rain makes it worse as most drivers are distracted and hunting for spaces and not focused on foot traffic.
Your services and parking attendants perform an invaluable and most genuinely appreciated public service in partnership with Kaiser management. These young men greet all the patients with a smile and offer their valet services with dispatch, retrieving autos quickly and safely, opening doors, assisting passengers and often refusing tips. What a great service!!!! KUDOS TO ALL in this enterprise. With great appreciation."
Renate Howell and Armand Molina
Today we received a report about one of our shuttle drivers. Kathy having been asked questions about the history of the Pier Hotel from her passengers approached the hotel manager Rick Hoe to get some background to share with her passengers. They spent 30 minutes going over the areas history, and Mr. Hoe provided print outs to be given to our other drivers. Mr. Hoe was very appreciative the one of our drivers would take time out of their schedule and take the initiative to provide better service for his guests.
St. Petersburg FL
"Our Concierge gave your employees an A+ for their work. He said they did a fabulous job. They arrived on time, set up the cones as we'd requested, were very fast parking and retrieving cars and were very polite; both to Lynda's guests and to One Polo Creeks employees. He felt they went above and beyond. When they left, there were only 2 cars remaining to be retrieved.
You can feel confident that we will call on 717 the next time we need valet parking assistance."
- V. Peterson, Denver CO
"The guys did an amazing job. They were on time, communicated well with me and other Board members throughout the event and were completely respectful and professional. I give them an A++! Thank you again for all your help. I hope they enjoyed themselves and made some tips. It was a great event!"
- Renne Dugas, Baton Rouge LA
"I talked with my team and the event centre and they all had nothing but positive things to say about your valet team and services. Thank you so much for everything and I am sending your contact information to another event centre . They do a lot of events."
- Kirsten Hamling, Denver CO
"Everything was great. Even with the last minute change in location the guys were at the school on time and they were professional. I will recommend your service to the parents in charge of next years luncheon."
- Karen Richardson, Tampa Bay FL
Our Monthly Parking Department received this note from a customer after a very busy day in downtown Tampa:
"I am a Fowler White Boggs employee and enjoy monthly parking. I am writing this morning to thank you very much for the manner in which you handled the traffic overflow downtown this morning resulting from the number of attendees headed for the motivational event at the St. Pete Times Forum. In past years, I have had the misfortune of not being able to rely on the monthly spot for which I pay. This morning I saw 717 employees directing those of us with parking hang-tags into my lot and waving Forum traffic towards other event parking areas. This was greatly appreciated. Thank you ever so much for honoring my right to my spot. Thanks for reading. Happy Tuesday!"
- Margaret DeCotret, Tampa FL
A hotel that we provide valet parking services for recently got this note from one of their guests:
"Everything was perfect! We work in the hospitality industry and were blown away by the fact that the valet called us by name within 2 hours of our check-in and we were not even using the valet service."
This is an e-mail sent to one of hotel properties in which we provide services:
"I recently stayed at your property while doing sales calls in Tampa. We really enjoyed your property, and the service was excellent in all areas. I wanted to point out a particularly stellar employee named Carey (I'm pretty sure I don't have the spelling correct). He works at the door as both valet and doorman and was the most personable hotel employee I have ever come across. He was enthusiastic, incredibly helpful and pleasant. He has an infectious personality and we couldn't help but be in a good mood around him. We were actually a little bummed when we got back to the hotel at night and Carey's shift was over!
Kudos on a very well-run hotel and an excellent team."
-Abby Goldstein, Washington DC
This is an e-mail that was sent to Jack in our Claims Department:
"When we discovered that my vehicle had been damaged I must admit I prepared myself for what I was certain would amount to an epic battle. What I experienced, however, was nothing of the sort.
Your employees at the hotel, Carey and the young fella that wrote the initial report, were friendly, helpful, compassionate, and all around pleasant folks. Within two days, as promised, I received a phone call from an incredibly pleasant young lady (Latricia?) who paved the way for my repair.
Please thank all of these awesome folks for their kindness and attentiveness. Your company will have continued successes if you keep recruiting young people of the caliber of the three that I had contact with.
Thanks again Jack, my truck is fixed, all is well, and yes, I will certainly turn my keys over to your crew again in the future."
-Robert J. Sullivan NJ
"I wish to compliment your company at Tampa's International Plaza. Your staff is very courteous, and professional. Mr. Baum gave me the information so that I can compliment one of your attendants, Juan. He was extremely helpful very courteous and efficient. He is an employee to be proud of, and I wanted to let you know that. Mr. Baum is also very professional and courteous, and an excellent operations manager.
- Melinda Horner, FL
“Thank you for your help. I didn’t want to miss the opportunity to pass on a compliment. My staff who worked with your valets said that they were, ‘by far the best group we’ve had yet.’ We look forward to working with you again.”
- Julie Brecher, Junior Achievement of West Florida, Clearwater, FL
“Thank you for everything. The team was great. Everything went smoothly. We really appreciate your assistance through this series of events.”
- Hillary Greene, Palm Beach Media, Palm Beach, FL
“The valet service was FIRST RATE, just like it always is. Please let your valet staff know that we greatly appreciate all they did to make this a successful event.”
- Mercy Powell, Bob Sierra Family YMCA, Tampa, FL
“Since Hiring Seven One Seven to run our valet and front door services our customer satisfaction ratings have improved greatly. Our front drive is no longer congested and guests even comment daily on the quality of service.”
- Joseph Blewitt, Renaissance Charlotte SouthPark, Charlotte, NC
“We have had experience with many valet providers. Seven One Seven is, by far, the most efficient and customer service driven company that we have with. It is no wonder we have partnered with them for so many years.”
- Dan Richardson, Fleming’s Prime Steakhouse, Baton Rouge, LA
“Our arena seats over 20,000 people. Seven One Seven not only directs parking, but also runs valet at our largest events. Our front drive is on one of the busiest streets in downtown but you would never know it from the valet operation. Every event runs extremely smooth.”
- Steven Henry, St. Pete Times Forum, Tampa, FL
“As always, it was a pleasure to work with you and I (we) appreciate your assistance. I also wanted to let John and Jason know, that the two gentlemen that did the valet were GREAT!! It was a pleasure working with them-GREAT EMPLOYEES! "
- Meg Fiebiger, EWI Construction, LLC, Tampa, FL
"From what I can gather from one of my Concierges, he said that the
Valet Company was Fabulous...you guys always do a great job for us and
that is why we continue to use you...thanks for all your help, too."
Leslie Gilcrease, One Polo Creek, Denver CO